Gartner’s latest Hype Cycle for Emerging Technologies suggests that key artificial intelligence (AI) categories such as virtual assistants, deep learning,..
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This week Nuance launched the Dragon Medical Virtual Assistant which aims to streamline clinical workflows for healthcare providers who already..
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Conversation.One is an omni-channel platform that builds conversational apps for organizations, from chat bots to voice apps like Amazon Alexa...
Google wants to make using its Google Analytics platform even easier by adding voice search capabilities. The new feature is..
Microsoft announced last year that it had reached speech recognition transcription parity with human transcribers. That milestone had a 5.9%..
Voice search is growing rapidly among consumers and many of the old rules of search engine optimization do not translate..
The BRP 2017 Customer Experience survey found that almost half of retailers (45%) plan to utilize AI for customer service within the next three years. 14% have already implemented some form of AI to improve customer service.