The BRP 2017 Customer Experience survey found that almost half of retailers (45%) plan to utilize AI for customer service within the next three years. 14% have already implemented some form of AI to improve customer service.
The UK Amazon Alexa skill store showed the fastest growth in new certified voice applications in May 2017. Total UK Alexa..
Radiocentre released a survey last week that suggests 40 percent of UK households will own a smart speaker in 2018 up..
Even among those in the tech industry, there are misconceptions about what the term artificial intelligence really means. So it’s..
The product hasn’t landed on a single doorstep, but BI Intelligence has survey data suggesting that Amazon Echo Show sales could double or..
Google CEO Sundar Pichai announced today at Google’s I/O developer conference that Google Assistant is now available on over 100..