ll of these multi-Echo households have led to a common feature request: an intercom. The wait is over.
The BRP 2017 Customer Experience survey found that almost half of retailers (45%) plan to utilize AI for customer service within the next three years. 14% have already implemented some form of AI to improve customer service.
In our user guide for the Alexa calling feature we noted that there was one problem: anyone in a user’s contacts that also has an Alexa device can call you once the feature is enabled.