Shane Mac is CEO and co-founder of Assist which provides a voice and chatbot platform for brands looking to engage consumers. The platform works across multiple voice and chat services including Facebook Messenger, Amazon Alexa and Google Assistant. Shane recounts how he first started in voice four years ago and the lessons learned working with brands ranging from Sephora and Hyatt to Fandango and 1-800-Flowers.
Show Notes – Shane Mac Interview
First, my apologies for some poor audio quality and distortion on my side this week. That should be corrected going forward. The good news is that Shane sounds great and he does most of the talking.
- You can find Shane on Twitter here: @ShaneMac
- Find Assist on the web and Twitter here: Assi.st @Assist
- Here is a story Voicebot did about Assist early in 2017: Assist Wants Conversations to Always Move Forward
You can listen to the podcast interview above or at any of the locations below.