Japanese Insurance Company Replaces Office Workers with IBM’s Watson

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The Guardian – Robots could soon be taking over white collar jobs too. Fukoku Life Insurance is implementing IBM’s Watson Explorer to assist in calculating payouts to policy holders. The insurance company believes it can earn a two-year ROI by implementing Watson estimating a savings of 140m yen a year. Some of these savings will come at the expense of 34 employees, whose jobs will become redundant by the end of March. While Watson Explorer will decrease the time needed to calculate payouts, the company says it will still need a staff member to sign off on each one. LINK




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